• How long does it take for the product to arrive?

    Since our products are made to order, it takes about 7 business days to ship.As we deliver from our factories around the world, the estimated delivery time is 3~4 weeks. (This does not apply during peak season, factory vacations, or when weather conditions are a factor.)

    For more information, you can check the progress of your shipped order on the Order Status page after placing your order.

  • What is Exclusive SWAG?

    This is a special Swag for Dev Protocol Community Builders. If want to join the builders program, please refer to this page.


  • Can I exchange or return the product?

    We do not accept returns or exchanges because our products are made to order.

  • Do you accept Dev payments?

    Unfortunately, DEV payment is not supported.

    Accepted payment methods include some credit cards and Paypal etc.

    Please check the icon in the footer of the shopping site.

  • Is there a customs duty?

    When you import goods from overseas, you may be subject to customs duties, import taxes, and other taxes.

    Any customs duties and other costs associated with customs clearance are the responsibility of the customer placing the order.

    If you receive an order invoice or other information from the shipping company or customs, please take care of it yourself.

  • Can I fill in my address in Japanese?

    The address must be written in the alphabet.

  • Can you provide gift wrapping?

     No, we do not offer gift wrapping.

Gallery - Tag @devprtcl when you buy and upload a pic of the products on twitter!